Website analytics

MedGuide Japan uses Google Analytics to understand which pages visitors read, which contact paths are useful, and how site content can be improved. Analytics may collect non-sensitive website activity such as visited pages, referral source, approximate region, browser type, device type, and click activity.

Analytics data is not used to diagnose, treat, or profile individual medical conditions.

Cookies and similar technologies

Google Analytics and related services may use cookies or similar technologies. These help measure traffic, page performance, referral sources, and contact-button usage. You can control cookies through your browser settings.

Information you send to support

If you contact support through WhatsApp or another channel, the information you send may include medicine names, active ingredient, dosage strength, dosage form, quantity, destination country, handling context, safety context, and contact details.

• Send only the information needed to understand your request.
• Do not send emergency symptoms through this website.
• Do not send full medical records unless support specifically explains why they are needed.

Medical information notice

MedGuide Japan is an information and support-preparation website. It is not a medical-record system, pharmacy checkout system, emergency service, or substitute for a doctor, pharmacist, or local regulator.