[EN] Why prescription medicines cannot use direct online checkout

Prescription medicine information and human support

Why prescription medicines cannot use direct online checkout

Prescription medicine requests often need manual checks for product details, destination, stock, and compliance. Support confirms the next steps after reviewing the request.

Please prepare the product name, strength, quantity, destination country or region, and any packaging photo if available.

This content is for general information only and does not replace advice from a physician, pharmacist, or local regulator.

Request manual confirmation

Please prepare the product name, strength, quantity, destination country or region, and any packaging photo if available.

Contact support

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